Teacher needs to connect students to begin class. Students need to send requests to connect the class first, and only the students accepted can join the class.

To Accept the Student:

1. Select certain students;

2. Click Accept to accept certain students;

3. Click Accept All to accept all students.

To Deny the Student:

1. Select certain student;

2. Click Deny to deny this student.

[Tips]

Teacher can press Auto Connect button to accept all students automatically.

[Tips]

If teacher select Lock all students to class model upon start up in Option-General tab, the students in this class model will connect to this teacher automatically upon the starting of teacher side.

2 The Interface of Teacher Side

The Classroom Management by Mythware system is divided into the following six parts:

1. Title Bar

2. Function Bar

3. View Mode

4. Class Model

5. Event and Message

6. Status Bar

2.1 Title Bar

Through the Title Bar, teacher can check the version of the software, drag and drop the main window, minimize or maximize the software, configure the software, view Help, and close the software.

Click button, and the following menu pops up:

Teacher can click System Lock button to lock this software. And he should enter the password to unlock this software.

Teacher can click Option button to open Option dialog. The detail information please refers to The Settings of Teacher Side.

Teacher can click Manage Class button to open Manage Class dialog. The detail information please refers to Manage Class.

Teacher can click View Connecting Students button to open Waiting Connection List dialog. To operate with these students refers to Connect Students.

Teacher can click Help button to open the help documentation of this software.

Teacher can click About Classroom Management by Mythware button to view the version, user name, company name, serial number, user number and time limit.

Teacher can click Exit to exit this software.

Click button to open Option dialog directly, and the detail information please refers to The Settings of Teacher Side.

Click button to open the help documentation of this software directly.

2.2 Function Bar

List the functions of Classroom Management by Mythware.

2.3 View Mode

There are seven view modes in the Class Model area, and they are Monitor view, Report view, Policy view, File Submit view, Answer Sheet view, Response & Competition view and Interactive Whiteboard view.

The Monitor view is the program's default mode, it displays thumbnails of students desktop, and it also can display the students group and battery power status.

The Report view displays the detail information about students.

The Policy view is used to change or check the web and USB disk policy.

The File Submit view provides the status of submitted files.

The Answer Sheet view provides the status of quiz by answer sheet.

The Response & Competition view provides activities like quick response and competition.

The Interactive Whiteboard view makes teacher and students draw together.

2.3.1 Monitor View

Monitor View is the most important view of this software. In this view, teacher can see the states of students directly. The following table shows the various icons and the meanings of each icon.

State Icon	Description	State Icon	Description
	Student is raising hand.		Student is receiving Screen Broadcast.
	Student is attending Quiz or Survey.		Student is receiving Net Movie.
	Student is being required to keep silence.		Student is being monitored by teacher.
	Teacher is collecting files from this student.		Teacher is distributing files to this student.
	Teacher and students are sharing Whiteboard.		Student is attending Quiz by answer sheet.
	Student is attending Response & Competition.

In this view, teacher can also change the information displayed below student thumbnail, sort the student thumbnail refer to the real classroom environment and zoom in or zoom out student thumbnail.

2.3.2 Report View

In this view, teacher can see the detail information of student side, such as the Student Name, Computer Name, Login Name, IP address, System Type, MAC address, Battery Power, and Group Name. Besides, teacher can define the information displayed in this view.

To Define the Information Displayed:

1. Right click the title bar of this view;

2. Click Advanced;

3. Select the information and click OK.

2.3.3 Policy View

In this view, contains “Web Policy” and “USB Disk Policy”.

2.3.3.1 Web Policy

In this view, teacher can set policy to manage the web of students. There are four different policies for use:

1. Open: Student can open all the website;

2. White List: Student can only open the website in white list;

3. Black List: Student can’t open the website in black list;

4. Block：Student can’t open all website.

To Edit White/Black List:

1. Click Advanced to open application policy dialog;

2. Choose Manage White/Black List tab;

3. Click Add;

4. Enter website;

5. Click OK.

To Set Policy:

1. Click Open button to set this policy to all students;

2. Click White List button to set this policy to all students;

3. Click Black List button to set this policy to all students;

4. Click Block button to set this policy to all students.

To Set Policy to One Student:

1. Right click the Current Policy column of one student;

2. Select one policy in pop-up menu.

Import and Export Policy:

1. Click Import to import the white and black list of application policy;

2. Click Export to export the white and black list of application policy.

2.3.3.2 USB Policy

In this view, teacher can set policy to manage the web of students. There are three different policies for use:

1. Open: Student can do anything in USB disk;

2. Read-only: USB disk is read only。

3. Block：Student can’t access to USB disk。

To Set Policy:

1. Click Open button to set this policy to all students;

2. Click Read-only button to set this policy to all students;

3. Click Block button to set this policy to all students.

To Set Policy to One Student:

1. Right click the Current Policy column of one student;

2. Select one policy in pop-up menu.

2.3.4 File Submission View

The functions of File Submission View refer to File Submission.

2.3.5 Answer Sheet View

The functions of Answer Sheet View refer to Quiz by Answer Sheet.

2.3.6 Response & Competition View

The functions of Response View refer to Response & Competition.

2.3.7 Interactive Whiteboard View

The functions of Interactive Whiteboard View refer to Interactive Whiteboard.

2.4 Class Model

In Class Model, teacher can view student list, view student state, view student property, select students to start function, add students, delete students, and edit student names, etc.

2.5 Event and Message

2.5.1 Event

When the following situations occur: student login, student log-off, student connection request, student file submission, student raise hand, low student-side battery or low system memory in the student-side computer, the corresponding notifications will display in Event Log.

To Block Hand-Raise:

1. Click Block to block hand-raise of students.

2.5.2 Message

During class, teacher and students can communicate with each other by sending messages. And teacher can choose the students to send messages.

To Send Messages:

1. Choose the students from all members and groups;

2. Edit the message or selected the prepared massages;

3. Click Send to send the message.

[Tips]

Teacher can block students from sending messages.

[Tips]

Support convenient ways to send messages by Enter or Ctrl + Enter.

2.6 State Bar

It displays the current time, student number and the total number of students.

3 The Function of Teacher Side

3.1 Manage Class

3.1.1 Manage Class

Teacher can use this function to manage the class model and let students sign in.

To Manage the Class:

1. Click Manage Class-Manage Class;

2. Click Activate to activate the selected class;

3. Click New to create a new class model;

4. Click Edit to edit the selected class;

5. Click Delete to delete class model;

6. Click Import to import a class model;

7. Click Export to export class model information;

8. Click Save As to save class model.

To Edit Class:

1. Select one class;

2. Click Edit button;

3. Enter Class Name;

4. Select the student in Available students list, and click button to add this student to Class Model;

5. Select the student in the Selected student list, and click button to remove this student from Class Model.

To Create New Class:

1. Click New button;

2. Enter Class Name;

3. Select the student in Available student list, and click button to add this student to Class Model.

3.1.2 Manage Name List

Student name management is a stand-alone program, it can help teacher manage students information conveniently.

To Manage Name List:

1. Click Manage Class- Manage Name List to pop out a dialog as below：

2. Click Import to open student list, and then pop out import student information dialog;

3. Setting corresponding relation of imported fields;

4. Click OK to begin importing student information;

5. Click Add to add student information manually;

6. Click Modify to modify the student information manually;

7. Click Delete to delete student information manually;

8. Click Delete All to delete all the student information;

9. Click Search to search student from the list according to key words;

10. Click Show All to show the information of all the students;

11. Click Export to export student list in the form of Excel.

[Tips]

Student list can be edited in Excel.

3.1.3 Sign In

Teacher can know the attendance of students by sign-in.

To Launch Sign in:

1. Click Manage Class-Sign In to pop out a dialog as below;

2. Choose whether to verify password and set effective time of signing in;

3. Click Manage Name List to open Student Name Management;

4. Click Start to begin sign in;

5. Click Sign in button and click Anonymous Mode to clear sign in information;

6. Click Sign in button and click Signed Information to check detail information;

7. Click Sign Out button to return to Anonymous mode;

8. Click Compare to compare the students sign in information with students list;

9. Click Save to export the students sign-in information into excel file.

3.2 Screen Broadcast

Screen Broadcast is one of the most important functions of the Classroom Management by Mythware software. Teacher can broadcast his screen to one or more students in class by either Full Screen or Windowed mode. In Full Screen mode, the broadcast fills the students' screens, and they cannot view or use other applications during the broadcast. In Windowed mode, the desktop appears in a window on the students' desktops and they can switch from this window to other applications.

To Start Screen Broadcast:

1. Select the students in class model;

2. Click Screen Broadcast on the Function Bar;

3. The Classroom Management by Mythware program will be minimized and the following floating toolbar will be displayed at the top of desktop:

Display or hide the main interface of the software in the teacher-side computer;

Open the Screen Pen to annotate the desktop;

Switch between the Full Screen mode and the Windowed mode;

Adjust the screen broadcast's picture quality. These four buttons represent four levels of picture quality: Perfect, Better, Normal, Low;

Exit Screen Broadcast.

3.3 Student Demonstration

The Classroom Management by Mythware software allows teacher to select a student to demonstrate the operations of his desktop to teacher and other students. In the course of the demonstration, teacher can take control of the student's mouse and keyboard, share control with the student, and let the student keep control of the mouse and keyboard. He can also talk with the selected student during the demonstration.

To Start Student Demonstration:

1. Click the student s thumbnail in the Class Model;

2. Click the Student Demonstration button on the Function Bar;

3. Select the students to receive the demonstration;

4. The demonstration window will be displayed on the teacher's and on the other students' desktops.

To Control the Student's Operation:

1. Start the demonstration;

2. Click the Monitor button on the toolbar;

3. Select Control Student from the pop-up menu.

To Snapping the Student's Desktop:

1. Start the demonstration;

2. Click the Save picture file button on the toolbar.

3.4 Net Movie

Teacher can play media files on his computer and broadcast the media to the entire class. Students don't have to download the media file. Teacher does not have to share the media file with students. The process uses streaming media via networking.

Show a Net Movie Controller:

1. Select students in Class Model;

2. Click the Net Movie button on the Function Bar.

To Start Net Movie:

1. Click File-Open or Click to open media file;

2. The media file play automatically;

3. Click to add media file, click to delete media file, click to clear playlist, and click to change playback mode;

4. Click to make net movie dialog full screen;

5. Click View-Playlist or to hide or show the lists.

To Suspend a Net Movie:

1. Play a net movie;

2. Select the Suspend Menu in the Playback Menu on the Net Movie Controller.

To Resume a Suspended Movie:

1. Select the Resume Menu in the Playback menu on the Net Movie Controller.

[Tips]

The suspended movie can be resumed even after the teacher goes offline and restarts the system.

3.5 Interactive Whiteboard

Interactive whiteboard is designed for active classroom atmosphere and enhancing interaction between teacher and students. Teacher can use whiteboard to share the painting, image, screenshot and document with students, and teacher can also draw with students together. We offer kinds of tools, brushes and shapes for use. What s more, teacher can monitor the students and pick out one to demonstrate to the others when students draw on their own canvas individually.

To Use Whiteboard:

1. Click Interactive Whiteboard button;

2. Change the size of the canvas;

3. Click New-Blank Whiteboard to open a blank whiteboard, and then use other tools to draw on it;

4. Click New-Load Image to open an image, and then use other tools to draw on it;

5. Click New-Screenshot, select the screenshot you want to use, click OK to insert the image into the canvas.

To Share Whiteboard:

1. Click the Share button to share the canvas of teacher side with students, and then students can see the canvas.

To Draw with Student:

1. Choose the students you want to draw together in student list;

2. Click the Co-draw button;

3. Students use the tools to draw on the canvas at the same time.

To Draw Individually:

1. Choose the student in the student list;

2. Click Draw Individually button to monitor the canvas of student side;

3. Double click to monitor the student full screen;

4. Click Demonstrate to share the picture of monitored student with other students;

5. Click Stop to stop.

To Use Tools:

1. Click the Tools button;

2. Select the tool you want to use:

Open the bird s-eye view and drag the canvas.

Rotate the selected area on the canvas.

Fill the area on the canvas with the foreground color.

Insert text into the canvas.

Erase part of the canvas and replace it with the background color.

Pick a color from the picture and use it for drawing.

Insert a picture in the foreground.

Insert a picture as background.

Choose a color ad background color.

Take a screenshot.

To Use Brush:

1. Click the Brush button;

2. Select the brush type you want to use.

To Use Shapes:

1. Click the Shape button;

2. Select the shape you want to use.

To Save the Drawing Board:

1. Click button;

2. Select the format to save.

To Delete History Record:

1. Click History button;

2. Select the record and click the delete button.

3.6 Monitor & Control

Using Classroom Management by Mythware software, teacher can monitor the desktops of students. The monitor window displays the images of students' screens. Teacher can simultaneously view multiple students' screens separately. He can also view an individual student's desktop in a windowed or full screen view. The floating monitor control bar can help teacher scroll from one screen to the next, auto scroll to the next screen after a specified time, reset the window position, and change the display mode in each monitor window. Teacher can take control of a student's desktop or share control with the student. He can also talk privately with a student, while controlling his desktop.

To Monitor a Student:

1. Select one student in the Class Model area;

2. Click the Monitor & Control button on the Function Bar;

3. The student's monitor window will be displayed on your desktop.

To Auto Monitor Students:

1. Double click the student icon in the class model to monitor one student;

2. Click to monitor one student automatically;

3. Click to monitor the previous student;

4. Click to monitor the next student.

To Monitor Multiple Students Simultaneously:

1. Click the Monitor & Control button on the Function Bar:

Click to show the Student Display of the previous screen.

Click to show the Student Display of the next screen.

Click to auto-toggle the screens, and monitor each of the students in turn.

Click to set the duration and the number displayed in one screen.

Click Control Student to remote control the selected student.

Click Demo Student to demo the selected student.

Click to rotate the screen of students.

[Tips]

The default number of monitor windows is four and the maximum is 36.

3.7 Remote Command

The Classroom Management by Mythware software allows you to remotely control the students PCs and tablets conveniently. You can start up all students' PCs, shut down all students' PCs and tablets, reboot all students' PCs and tablets, and launch or close applications on student's PCs and tablets remotely, all without leaving your computer.

3.7.1 Remote Open Website

Here we offer teacher a convenient way to open websites of student side.

To Open Remote Website:

1. Select students in the Class Model;

2. Click the Remote Command button on the Function Bar;

3. Select Open Remote Website from the pop-up menu;

4. Input the website address;

5. Click Launch Remotely.

3.7.2 Remote Settings

Here we offer a link to the remote settings, the way to use remote settings please refer to Remote Settings.

3.7.3 Remote Startup

Remote Startup allows the teacher to start up all or selected students' PCs with only one mouse click. It will help the teacher manage students' PCs.

To Startup Students' PCs:

1. Select students in the Class model;

2. Click the Remote Command button on the Function Bar;

3. Select Remote startup from the pop-up menu;

4. Click OK.

3.7.4 Remote Shutdown

Remote Shutdown allows the teacher to shut down all or selected students' PCs with only one mouse click. It will help the teacher manage students' PCs.

To Shutdown Students' PCs:

1. Select students in the Class model;

2. Click the Remote Command button on the Function Bar;

3. Select Shut down from the pop-up menu;

4. Click OK.

3.7.5 Remote Reboot

Remote Reboot allows the teacher to reboot all or selected students' PCs with only one mouse click.

To Reboot Students' PCs:

1. Select students in the Class model;

2. Click the Remote Command button on the Function Bar;

3. Select Reboot from the pop-up menu;

4. Click OK.

3.7.6 Remote Close Applications

This function allows the teacher to shut down all students' applications with only one mouse click. It will help the teacher manage students' PCs.

To Remote Close Applications:

1. Select students in the Class Model;

2. Click the Remote Command button on the Function Bar;

3. Select Close Applications from the pop-up menu;

4. Click OK.

3.8 Quiz

3.8.1 Create Answer Sheet

Teacher can use Answer Sheet Maker to edit quiz paper and answer sheet. It is a stand-alone program, so teacher can edit the answer sheet at home with it.

The Answer Sheet consists of different question sections which can be created by the teacher. Each group contains several questions which can be categorized into 5 types: Choice question, True or false question, Fill-in-blank question, Essay question and Hand writing question.

To Add a Quiz Paper:

1. Click Select an image;

2. Select the image as quiz paper.

To Add Questions:

1. Select the question type;

2. Click the location you want to add in the quiz paper, and the answer sheet will generate automatically;

3. Click to move the questions;

4. Click to select the question.

3.8.1.1 Add Choice Question

To Add Choice Question:

1. Click button;

2. Set the score of the question;

3. Increase or reduce the option, and set the correct answer;

4. Click to hide the edit window;

5. Click to delete the question.

3.8.1.2 Add True or False Question

To Add True or False Question:

1. Click button;

2. Set the score of the question;

3. Choose √or×as correct answer;

4. Click to hide the edit window;

5. Click to delete the question.

3.8.1.3 Add Fill in Blank Question

To Add Fill in Blank Question:

1. Click button;

2. Set the score of the question;

3. Add the blank and fill in the correct answer;

4. Click to hide the edit window;

5. Click to delete the question.

3.8.1.4 Add Essay Question

To Add Essay Question:

1. Click button;

2. Set the score of the question;

3. Input the reference answer;

4. Click to hide the edit window;

5. Click to delete the question.

3.8.1.5 Add Hand Writing Question

To Add Hand Writing Question：

1. Click button;

2. Set the score of the question;

3. Use the pen and tools to write the reference answer (Optional);

4. Click to hied the edit window;

5. Click to delete the question.

3.8.2 Start Quiz

Teacher use answer sheet to launch a quick test to one or more students during class.

To Start Quiz:

1. Click Start Quiz to open Start Quiz dialog;

2. Choose the mode between Quick Answer Sheet and Quiz with Answer Sheet;

3. Click OK.

To Start Quiz with Quick Answer Sheet：

1. Set the Answer Sheet Name, Duration, Question type and Count and Score;

2. Click OK.

To Start Quiz with Answer Sheet:

1. Click Import Quiz Paper;

2. Open quiz paper edited before;

3. Click OK to begin.

After start quiz, teacher can change the view among Student List, Quiz Paper and Answer Sheet.

To Check the Detail of Each Question:

1. Double click the question in Answer Sheet view;

2. Click Back to return to the initial interface.

To Stop the Quiz:

1. Click Stop button to stop;

2. Waiting for collecting the answers of students, teacher can also click Stop Collection button to stop collection;

3. Click Back to return to history view;

4. Then you can click Start Quiz to start a new quiz.

To Grade Quiz Result:

1. Stop the quiz;

2. Click button to grade.

To Send Quiz Result:

1. Grade the quiz;

2. Click button to send quiz result to students.

To Export Quiz Result:

1. Grade the quiz；

2. Click button to export quiz result.

[Tips]

Quick Answer Sheet can contain only one question type.

[Tips]

It will pop out Grade prompt when the quiz paper contains subjective questions.

[Tips]

Teacher can set the correct answer for objective question and set reference answer for subjective question.

3.9 Survey

The Survey function allows the teacher to test the students' skills with one single question and get the students' answers immediately. The teacher can also use this Survey function to do some surveys.

To Initiate Survey:

1. Click the Survey button on the Function Bar;

2. Select the question type you want from the Question type drop-down list; (Two question types are available: multi-choice questions and True-or-False questions);

3. Enter question titles;

4. Set Duration for the survey;

5. Click the Start button.

To Save Survey:

1. Click the Save button after edit the content.

To Open Survey:

1. Click the Open button to open the survey saved before.

To Check Survey Result:

1. Start an Survey;

2. Switch to the Survey Result tab.

3.10 Response & Competition

Teacher can launch quick response and use awards to check the performance of each student by this function.

To Start First to Answer Response:

1. Click Question button to pop out the dialog as below:

2. Choose First to Answer;

3. Set think time and answer time of students;

4. Click Start to begin, and student side will pop out a responder;

5. Judge correct or wrong after students finishing answering the question.

To Start Enter an Answer Response:

1. Click Question button to pop out the dialog as below:

2. Choose Enter an Answer and input the correct answer;

3. Set think time and answer time of students;

4. Choose whether to hide answer and use case sensitive;

5. Click Start to begin, and student side will pop out an input box;

6. Judge correct and wrong automatically by the software.

To Start First to Demo Response:

1. Click Question button to pop out the dialog as below:

2. Choose First to Demo;

3. Set think time and answer time of students;

4. Click Start to begin, and student side will pop out a responder;

5. Judge correct and wrong by the teacher after the demonstration.

To Create Group:

1. Click the Create Group button;

2. Choose the mode to divide group;

3. Click Apply to apply the group mode.

To Set Award Policy:

1. Click the Option button;

2. Click Full Screen to begin the response full screen of student side;

3. Choose the award policy and set the initial award.

3.11 File Distribution

The Classroom Management by Mythware software allows teacher to distribute simultaneously a file or directory to multiple students. Before distributing files, teacher can specify a target path for students. If the target path doesn't exist, then it will be automatically created. If the target file and path already exist, the software enables you to select whether or not to allow automatic overwriting of the original file. If the file you want to distribute is in use, the software will send a prompt.

To Start File Distribution:

1. Select students in the Class Model;

2. Click the File Distribution button in the Function Bar;

3. The File Distribution window is displayed;

4. Browse, select files or directories and click Add File button to add to the Send list;

5. Click the Send button on the Send List toolbar of File Distribution window.

To Change the Target Path of Distributed Files:

1. Click Options button in File Distribution dialog, and then the following dialog pops up;

2. Click Add in Option dialog to add a new target folder;

3. Select a target folder in Predefined target folder column;

4. Click Apply.

To Choose a Distribution Policy:

1. Click Option button in the toolbar of the File Distribution dialog;

2. From the pop-up dialog, select Replace tab;

3. Select Don t distribute, or Replace;

4. Click the OK button.

[Tips]

The default setting is Replace.

To Set Error Control:

1. Click Option button in the toolbar of File Distribution dialog;

2. Select error control tab;

3. Select Stop file distribution immediately or Continue file distribution;

4. Click OK.

3.12 File Submission

The File Submission function allows the students to submit their jobs to the specified directory on the teacher-side computer. The teacher can manage whether or not to accept all of the files submitted by the students, or choose to accept one student's files at a time.

To Set File Submission Policy:

1. Change the Class Model area View Mode to File Submission Mode;

2. Select the student you want to set;

3. Click Enable or Disable button in the class Model area.

To Accept a Student's Submitted Files:

1. The student sends the file submission request;

2. View File Submission Request in File Submission Model;

3. The student name, file size and file count will be displayed in the list;

4. The teacher can select one of the student names and click Accept on the right side;

5. A message will appear in the Event Message Area of the main interface in the teacher-side computer, indicating that: I have submitted my files.

To View a Student's Submitted Files:

1. Change the Class Model area View Mode to File Submission Model;

2. Double-click the student you want to view;

3. The folder where the student's submitted files are stored will be opened automatically.

The File Submission function also allows the teacher to set the number and size limit for student-submitted files, to prevent students from submitting or too many files at a time, or files which are too large.

To Set the Number and Size Limit:

1. Click the Set submitted folder button on the main interface;

2. Select Limit file size and enter the file size limit in Option dialog;

3. Select Limit number of files and enter the file number limit in Option dialog;

4. Click the OK button.

3.13 File Collection

File Collection allows the teacher to open the File Submission dialogue at the same time so the teacher can collect students files to the same directory.

To Start File Collection:

1. Click the File Collection button on the Function Bar;

2. File Submission dialog pops up on the student side;

3. Teacher can open Submitted folder on the Class Model area after all the students had submitted files.

3.14 Silent & Silent off

3.14.1 Silent

Choose one or more students and click button to launch Silent, the mouse and keyboard of these students will be locked, and they can t do any operation.

3.14.2 Silent Off

Choose one or more students who are being Silence On and click button to launch Silent Off, the mouse and keyboard of these students will back to normal.

4 The Settings of Teacher Side

4.1 General

In this tab, teacher can choose to lock all students to class model upon start up and set the properties of Silence.

4.2 Notification

In this tab, teacher can set the properties of Hand Raise, Remote message and Student Session.

4.3 Screen Broadcast

In this tab, teacher can select the default mode of student side during Screen Broadcast process. Besides, teacher can set the saving path and performance of screen record during Screen Broadcast process.

4.4 Student Monitoring

In this tab, teacher can set the properties of student monitoring.

4.5 File Receiving

In this tab, teacher can select the folder which is used to save files submitted by students, and they can set the limitation of file size and number.

4.6 Network

In this tab, teacher can select an IP address to bind with teacher side and set the latency period of network. Besides, he can set some other fields of network.

4.7 User Account

In this tab, teacher can set the login password.

5 Technical support

The software Technical Support team welcomes your questions and comments.

If you experience any difficulty with the software, you may first want to contact your local agents, as they may be able to solve the problem more quickly.

Relevant telephone, fax and email information contained in the software:

Fax：+86-025-66987898

Phone：+86-025-66987899

Mail：service@mythware.com

Website：www.mythware.net

When you call technical support, it is helpful if you have accessed to your software during the call. The support representative may ask you for the following information:

1. When you purchased the product.

2. The agent's name.

3. The version of your operation system.